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Brother Drum Reset

Brother Drum Reset

Posted on 02/10/2018

One of the most common questions that we are asked, concerns replacement and resetting issues when a Brother Imaging Drum needs replacing. 

Some people even look to replacing the printer out of sheer frustration.  The good answer and the fix is very easy.

The MFC-7360N and MFC-L2710DW series laser multifunction printers are typical mono laser printers from Brother.  The design of the drum and toner unit has been proven to be very reliable and sets Brother as being one of the most purchased laser printers in the market. The design has been replicated in most of Brother’s mono and colour printers.

Changing the drum unit is not difficult and is a normal replacement item. The good news it can be sorted out in around 2 – 3 minutes, so don’t get stressed! It is going to be ok.

Brother printers have counters installed internally which checks the number of the drum revolutions.  The counter must be reset manually from the LCD screen.  If the counter is not reset a rather annoying message will repeat until the machine stops and that can be frustrating.

Image Drums are replaced on most part – one drum to every four toners used. Below are the instructions to reset the drum unit. You will need to complete this when installing a new drum.

MFC-7360N, MFC-7440N, MFC7460DN,
MFC-7860DW

  1. Make sure that the machine is turned on.
  2. Open the front cover.

    Open the front cover
  3. Press Clear or Clear/Back on the control panel. 
    NOTE: The layout of a control panel differs depending on the model, but the Clear or Clear/Back button is located on the right side of the LCD screen as shown in illustration.

    Control Panel
  4. Do one of the following.
    • If your Brother machine has a numeric keypad:
      Press 1 to reset the drum counter. 
    • If your Brother machine doesn’t have a numeric keypad:
      Press the Up Arrow Key to reset the drum counter.
  5. When the LCD shows ACCEPTED, now close the front cover.
  6. You’re done!

MFC-L2710DW MFC-L2713DW, MFC-L2730DW

  1. Make sure the machine is turned on.
  2. Close the front cover.
  3. Press OK and the UP arrow key at the same time.
  4. Press OK to select Drum.
  5. Press the Up arrow key to reset the drum counter.
  6. Printer gives Accepted message
  7. All done! Now back to printing

When you replace the drum unit with a new one, you must reset the drum counter by completing the following steps:

MFCL2750DW LED screen
MFC-L2750DW LED Screen
  1. Make sure the machine is turned ON.
  2. Close the front cover.
  3. Press Cancel(Cancel).
  4. Press and hold Toner Toner  (The toner icon is on the bottom right hand side of the LCD screen.) for FIVE seconds.
  5. Reset Drum will appear in the LED Screen
  6. Tap Drum, and then press Yes.